Why starting a career is becoming harder with AI

Why starting a career is becoming harder with AI
AI generated

In my last blog post, I explored a central insight from recent research: AI does not (yet) destroy jobs – but it reshapes them.
However, there is one group for whom the picture looks considerably less optimistic: early-career professionals. Here are some reasons why:

  1. The disappearing ‚first steps‘
    For decades, organisations relied on a relatively stable pattern: Entry-level employees handled rather routine tasks like research, documentation, data preparation etc. Doing this, over time, they developed judgment, contextual understanding, and professional intuition.
    Thus, this was never just “simple work.” It was learning infrastructure.
    Today, this infrastructure is eroding. Recent studies (e.g. McKinsey, Revelio, Stanford) show that precisely these tasks are increasingly being taken over by AI systems and that the demand for entry-level roles is declining sharply. While demand for experienced workers is holding steady or even increasing.
  2. A fundamental shift
    The challenge is not losing jobs. The challenge is not getting in. Entry-level roles are becoming fewer, more demanding, and less “forgiving”.
    In other words: The threshold for becoming productive is rising.
  3. From learning-by-doing to learning-by-design?
    Traditionally, organisations relied on a simple mechanism: People learn through doing – even if the work is imperfect. AI disrupts this mechanism in two ways:
    Task removal: The “practice field” disappears.
    Task delegation: Instead of doing the work, juniors supervise AI output.
    And here lies a paradox. Experimental research shows that heavy reliance on AI can actually impair skill development, particularly for novices: weaker conceptual understanding, reduced ability to diagnose errors, and less deep learning.
    So we are asking early-career professionals to start at a higher level with fewer opportunities to learn while relying on tools that may undermine their learning.
  4. The missing piece: Seniors because they work at home
    If entry-level work becomes more complex, the obvious answer is: more support from experienced colleagues. But this is exactly where the second major trend comes into play: remote and hybrid work.
    Research (e.g. Emma Harrington, University of Virginia and again Emma) shows:
    Remote work makes it harder to train and mentor junior employees. Physical proximity significantly increases feedback and learning. Career progression slows when mentoring is reduced.
    There is even evidence suggesting that a large share of rising youth unemployment can be linked to the spread of remote work.
    From a knowledge perspective, this is not surprising. Learning in organisations is not just about formal training, explicit knowledge, and documented processes. It is about informal feedback, observation, asking “quick questions”, being pulled into conversations. In short: tacit knowledge transfer. And tacit knowledge does not travel well over Teams.
  5. Double disruption
    If we combine both developments, a problematic dynamic emerges:
    AI removes beginner tasks, raises entry requirements, speeds up workflows. Remote work removes informal learning, reduces access to mentors, slows down capability building.
  6. A Knowledge Management blind spot
    From a KM perspective, this should ring alarm bells. Many organisations are currently focusing on AI tools, automation, efficiency gains, and knowledge repositories.
    But they are overlooking more fundamental questions: How do people develop the capability to work with knowledge in the first place? Where do juniors practice? Where do they make mistakes? Where do they receive feedback? Where do they observe experts at work?If these mechanisms are not redesigned, we risk creating a generation of workers who are highly tool-enabled but insufficiently experienced.
  7. Rethinking the entry phase
    Based on the emerging evidence, three areas seem critical:
    Deliberate learning design (structured learning tasks, well designed progression paths, combination of AI use with reflection)
    Reinvestment in mentoring with structured check-ins, conscious feedback loops, and visible expert work.
    Hybrid thinking (not just hybrid working), which means that if proximity matters for learning, then presence must be intentional. Thus, not “come to the office sometimes” but „come together when learning happens“.

So – who should be worried now?

In the last post, the answer was: It depends on the tasks. For early-career professionals, the answer becomes sharper: You should be concerned if your learning depends on routine tasks, passive observation, and implicit guidance. Because all three are under pressure.

Final thought

The first blog post asked: Who is afraid of AI? Who should be?
This follow-up suggests a different question: Who will still be able to learn how to work? Because the real long-term risk is not job loss. It is the quiet erosion of the pathways that create expertise. And that is, at its core, a knowledge management challenge.


Who is afraid of AI? Who should be?

If you follow current debates, you might think that everyone should be afraid of AI.
Or no one. Or only “the others.”

A recent policy brief by the Kiel Institute for the World Economy takes a more differentiated – and refreshingly evidence-based – view.

Here some insights from a knowledge management perspective:

  1. Exposure is not the same as replacement:
    One of the most important clarifications in the study is also one that is often missing in discussions: “Exposure to AI … indicates the potential applicability of AI to an occupation’s tasks — it is not inherently a measure of substitution or complementarity.”
    In other words:
    Just because AI can do parts of your work does not mean it will replace you.
    For knowledge work, this is a crucial distinction. Even in organisations where AI is already deeply embedded it does not necessarily reduce headcount. Instead, we see shifts in how work is done and what kind of knowledge becomes critical.
  2. Surprise(?): High-skilled knowledge workers are most exposed
    The study shows a pattern that is different from previous economic transformations: Highly cognitive, non-physical, low-social-interaction jobs (e.g. analysts, developers, translators) are most exposed to AI. Whereas, jobs requiring manual skills or intensive interpersonal interaction are least exposed.
    It is not the “low-skilled” jobs that are immediately most affected – it is classic knowledge work.
    From a KM perspective, these are precisely the domains where structured knowledge, explicit processes, and codified expertise already exist – making them easier for AI to engage with. Or following Willkes definition of knowledge work it is the knowledge-intense work (not the actual knowledge work).
  3. No (immediate) job loss – but skill shifts
    The empirical results across Denmark, Portugal, and Sweden are remarkably consistent:
    – No significant negative effect on total employment
    – Clear shift towards higher-skilled work (“skill upgrading”)
    Firms exposed to AI “raise their high-to-low skill employment ratios” and reallocate toward high-skill white-collar jobs.
    This fits closely with what many of us observe in practice:
    Routine documentation is automated, analytical work is accelerated. But interpretation, integration, and contextualisation become more important.
    Or, in KM terms: We are moving from information processing to meaning-making (from explicit to tacit).
  4. The overlooked dimension: social and tacit knowledge
    A particularly interesting methodological choice in the study is the inclusion of social skills as a counterweight to AI exposure:
    Social tasks are assumed to be more difficult to automate. This aligns strongly with long-standing KM insights:
    Tacit knowledge is hard to codify.
    Social interaction is key to knowledge creation (think SECI…).
    Context and trust cannot easily be replicated by systems.
    If you connect this to earlier discussions on this blog (e.g. on knowledge transfer during offboarding or peer-based formats like Peer Assist), a clear conclusion emerges:
    What protects jobs is not the absence of AI—but the presence of social, contextual, and experiential knowledge work.
  5. Not all AI is the same – and that matters
    Another important nuance in the study: Different AI subdomains have different effects. In particular: Language modelling, speech recognition, reading comprehension show positive associations with employment across all skill groups.
    This is highly relevant for organisations currently introducing generative AI: These systems are not only automation tools – they are collaboration technologies. They amplify communication, documentation, and coordination – core KM processes, if used correctyl and not as a Google 2.0.

What does this mean for knowledge management?

If we step back, the findings point to a shift in the KM agenda.

From:

  • Capturing knowledge
  • Structuring information
  • Reducing redundancy

To:

  • Enabling skill development
  • Supporting AI-augmented workflows
  • Strengthening social knowledge processes

Or more provocatively:
The real risk is not that AI replaces knowledge workers.
The real risk is that organisations fail to redefine knowledge work.

So, who should be afraid?

The answer from the study is clear: It depends on the tasks you perform.

Be concerned if your work is:

  • Highly standardised
  • Easily codified
  • Low in social interaction

Be optimistic if your work involves:

  • Interpretation and judgment
  • Cross-context integration
  • Collaboration and sensemaking

However, AI does not primarily eliminate work. It reshapes the skill profile of work. Which is not a surprise, is it?
But what are the implications for knowledge management?

  • We need better ways to develop and transfer higher-order skills.
  • We need to redesign knowledge processes for human–AI collaboration.
  • And we need to take tacit and social knowledge more seriously than ever.

Because in the end, the question is: Who is prepared to work differently with knowledge?

And another question that arises from this is: What does this mean for young people entering the workforce?
To be continued.

What We Can Learn from Medical Technology Industry About Reliable AI

It is quite rare for my two main areas of consultancy – knowledge management and computerised system validation in the pharmaceutical sector – to overlap, but when it comes to AI…

Whilst many companies are still experimenting with prototypes, the medical sector has already established a strict framework for the safe use of these technologies: Good Machine Learning Practice (GMLP).
These ten principles, developed by leading regulatory bodies such as the FDA (US Food and Drug Administration) and the IMDRF (International Medical Device Regulators Forum), provide a blueprint for robust and trustworthy AI systems, not only in the regulated field of medical technology.

Here are the key GMLP principles:

  1. Interdisciplinary teams rather than siloed solutions
    An AI model is only as good as the understanding of its intended purpose. GMLP requires experts from various disciplines to collaborate throughout the entire lifecycle. Engineers, data specialists and the actual end-users must work together to define the clinical or business benefits the AI is intended to deliver, as well as the risks involved.
  2. Sound software engineering and security
    AI is software – and should be treated as such. This means consistently applying best practices in software engineering, cybersecurity and risk management. A methodical design process ensures that decisions are traceable and that the integrity and authenticity of the data are maintained.
  3. Data quality and representativeness
    A common mistake in AI projects is a ‘bias’ in the data. GMLP stipulates that datasets must reflect the actual target population. If, for example, only data from a specific user group is used, the model will fail in the real world. Careful data governance is key here.
  4. Strict separation of training and test data
    To objectively evaluate a model’s performance, the training and test datasets must be strictly independent of one another. This prevents ‘label leakage’ – a phenomenon whereby the model ‘guesses’ the outcome based on hidden clues in the training data, rather than learning genuine patterns. Only through independent testing can it be demonstrated that the AI also works with new, unknown data.
  5. Suitability of reference standards
    Use of the best available (clinical) methods for generating reference data
  6. Tailored model design
    The model design must be suited to the available data and the intended use in order to minimise risks such as overfitting
  7. Focus on human-AI interaction
    In practice, AI rarely operates entirely independently. GMLP therefore focuses on the interaction between humans and machines. It is essential to ensure that users can interpret the AI’s outputs correctly and that no dangerous over-reliance on the system develops. Transparency and clear information about the system’s limitations are essential for this.
  8. (Clinically) Relevant test conditions
    Testing is carried out under conditions that simulate real-world clinical use
  9. Clear user information
    Users are provided with transparent information about the system’s capabilities, limitations and updates/re-training.
  10. Control does not stop after roll-out
    An ML model is not a static product. GMLP requires continuous monitoring of performance in real-world use (‘post-market monitoring’). This allows performance declines caused by changing data patterns (dataset drift) to be detected at an early stage and risks associated with retraining the model to be managed.

At first glance, applying these principles may seem like a lot of work. However, it is just necessary if we should build trust in AI, isn’t it? And for me the main message is: „It is the controlled data quality, stupid“.

The parable of the learning flock of sheep

In my lectures on knowledge management, I have always enjoyed using the story of the learning flock of sheep – based on David Hutchens‘ story Outlearning the Wolves – to develop the characteristics of a learning organisation together with my students. Now my daughter Pauline has made a video out of it – without any AI, which I think makes it all the more beautiful.
Enjoy (duration 5’34 min.).

A German version is also available.

simply explained: Learning Organisation

In what is now the eighth episode of my short series on basic terms and concepts in knowledge management, I take a look at the so-called learning organisation: How does organisational learning differ from individual and collective learning? How does organisational learning manifest itself? What do single-loop, double-loop and deutero learning have to do with it? What are the five disciplines of the learning organisation according to Senge? And finally, what is absorptive and dissemination capacity all about?

Enjoy! (Duration 4’47 min.)
As always, my thanks go to Pauline Tempel for the successful visual implementation!

Forecast to knowledge – recording of WMOOC live session available online

Another recording of a live session of our Knowledge Management MOOC (WMOOC) 2025 is now online. The only one in English at this year’s course. With this live session, we left behind the boundaries of the organization we usually operate within and looked at our topic of KM from a (global) political perspective. It was extremely interesting and stimulating. Thank you very much, Yannick! (Duration 43’40 Min.)

WMOOC Live Sessions in der nächsten Woche

WMOOC Live Sessions in der nächsten Woche
WMOOC

Da wir die Live Session der letzten Woche krankheitsbedingt verschieben mussten, gibt es in dieser Woche gleich zwei Sessions:

Thema 1: From Forecast to Expertise mit Yannick Vogt (Bakboka AG), die Session ist in englischer Sprache.
Yannick ist Mitgründer der Bakboka AG in Zürich, die zukünftige Ereignisse mithilfe einer Expertengemeinschaft antizipiert und dafür die Beobachtungen, Analysen und Prognosen von Experten nutzt, um Veränderungen in fragilen Ländern und Schwellenmärkten zu erkennen. Yannick, der aktuell in Kenia lebt, wird darüber berichten, warum es schwierig ist dieses expert knowledge zu interpretieren und wie der Weg von “Rohdaten” über eine interpretierte Analyse hin zu Wissen führt, auf dessen Grundlage Entscheidungen getroffen werden können.
Termin: Mittwoch, 3. Dezember, 17 Uhr 

Thema 2 (verschoben von 27.11.): The Art of Unlearning: Warum Organisationen nicht nur Wissen aufbauen, sondern auch bewusst Überholtes loslassen müssen mit  Janine Bauer (Transformation Mindset), die Session ist in deutscher Sprache.
Janine ist UNLearning Facilitator und Digital Learning Manager und reflektiert gemeinsam mit uns die Rolle von Unlearning im Wissensmanagement: Was macht Loslassen so schwer – individuell und organisatorisch? Wie kann Unlearning im Alltag und in der Organisation gelebt werden?
Termin: Donnerstag, 4. Dezember, 16 Uhr

Wie immer stehen die Live Sessions allen Interessierten offen, auch denen die (noch) nicht für den WMOOC registriert sind. Bei Interesse bitte einfach bei mir melden, dann schicke ich die Einwahldaten zu. Oder am besten gleich für den WMOOC Newsletter anmelden!